Privacy Policy

1. Who We Are

jili17 ("we," "us," or "our") operates the online gaming platform accessible at https://jili17.app (the "Platform"). jili17 is the data controller responsible for the personal information collected through the Platform. We are committed to protecting the privacy and personal data of all users, particularly Filipino players who access jili17 from the Philippines.

This Privacy Policy applies to all personal data collected by jili17 through the Platform, including data collected during account registration, gameplay, financial transactions, customer support interactions, and any other use of jili17 services. By using jili17, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, which together govern your use of the jili17 platform.

2. Information We Collect

jili17 collects personal information that is necessary to provide our services, comply with legal obligations, and maintain the security and integrity of the Platform. The categories of personal data we collect include:

jili17 collects this information directly from you when you register an account, make a deposit or withdrawal, contact our support team, or use the Platform. We may also collect technical data automatically through cookies and similar technologies as described in Section 6 of this Privacy Policy.

jili17 does not collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. We do not collect biometric data, health information, or political opinions.

3. How We Use Your Information

jili17 uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and manage your jili17 account, including verifying your identity and age (21+ requirement) during registration and at any subsequent point where verification is required.
• Service Delivery: To provide you with access to jili17's games, promotions, and features, and to process your deposits and withdrawals through supported Philippine payment methods including GCash, Maya, and bank transfers.
• Legal and Regulatory Compliance: To comply with our obligations under Philippine law, including the Data Privacy Act of 2012, PAGCOR regulations, and the Anti-Money Laundering Act (AMLA). This includes conducting KYC verification and reporting suspicious transactions to relevant authorities where required.
• Security and Fraud Prevention: To detect, investigate, and prevent fraudulent activity, money laundering, cheating, and other prohibited conduct on the jili17 platform.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling and to enforce responsible gaming tools such as deposit limits and self-exclusion requests.
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Platform Improvement: To analyze usage patterns and improve the performance, features, and user experience of jili17.
• Marketing Communications: To send you promotional offers, bonus notifications, and updates about jili17, where you have consented to receive such communications. You may withdraw this consent at any time.

jili17 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

4. Legal Basis for Processing

jili17 processes your personal data on the following legal bases under the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations:

• Contractual Necessity: Processing is necessary to perform our contract with you — specifically, to provide you with access to the jili17 platform and to process your financial transactions.
• Legal Obligation: Processing is necessary to comply with our legal obligations under Philippine law, including PAGCOR regulations, AMLA requirements, and the Data Privacy Act itself.
• Legitimate Interests: Processing is necessary for jili17's legitimate interests, including fraud prevention, platform security, and improving our services, provided these interests are not overridden by your rights and interests.
• Consent: For certain processing activities, such as sending marketing communications or using non-essential cookies, jili17 relies on your freely given, specific, informed, and unambiguous consent. You have the right to withdraw this consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5. Sharing Your Information

jili17 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Service Providers: We share financial data with payment processors (such as GCash and Maya partners) to facilitate deposits and withdrawals. These providers are contractually bound to process your data only for the purpose of completing your transactions.
• Identity Verification Providers: We may share identity documents with third-party KYC verification services to fulfill our regulatory obligations. These providers operate under strict confidentiality agreements.
• Game Providers: Certain gameplay data may be shared with our game software providers (such as JILI Games) to ensure game integrity and resolve disputes. No personally identifiable information beyond what is technically necessary is shared.
• Regulatory Authorities: jili17 is required by law to share certain information with PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities upon lawful request.
• IT and Security Service Providers: We engage trusted technology partners to host, maintain, and secure the jili17 platform. These partners process data on our behalf and are bound by data processing agreements.
• Professional Advisers: We may share data with lawyers, auditors, and other professional advisers where necessary for legal, compliance, or financial purposes, subject to professional confidentiality obligations.

In the event of a merger, acquisition, or sale of all or part of jili17's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

6. Cookies and Tracking Technologies

jili17 uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the Platform. Cookies are small text files stored on your device when you visit jili17. We use the following categories of cookies:

• Strictly Necessary Cookies: These cookies are essential for the jili17 platform to function. They enable core features such as account login, session management, and security. These cookies cannot be disabled.
• Performance and Analytics Cookies: These cookies help us understand how players use jili17 — which games are most popular, how long sessions last, and where players encounter difficulties. This data is used in aggregate form to improve the Platform.
• Functional Cookies: These cookies remember your preferences, such as your preferred language and display settings, to provide a more personalized experience on jili17.
• Marketing Cookies: With your consent, jili17 may use cookies to deliver relevant promotional content. You may withdraw consent for marketing cookies at any time through your browser settings.

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the jili17 platform. For more information on managing cookies, refer to your browser's help documentation.

7. Data Retention

jili17 retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

As a general principle, jili17 retains account data for a minimum of five (5) years following the closure of your account, in accordance with PAGCOR regulations and the requirements of the Anti-Money Laundering Act. Financial transaction records are retained for a minimum of ten (10) years as required by Philippine AML regulations.

Where personal data is no longer required for any lawful purpose, jili17 will securely delete or anonymize it. Anonymized data (which can no longer be linked to any individual) may be retained indefinitely for analytical and statistical purposes.

8. Data Security

jili17 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• SSL/TLS encryption for all data transmitted between your device and the jili17 platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Access controls ensuring that only authorized jili17 personnel can access personal data, on a strict need-to-know basis.
• Regular security assessments and penetration testing of the jili17 platform.
• Incident response procedures to detect, report, and address personal data breaches in accordance with the Data Privacy Act of 2012.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jili17 will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act and its Implementing Rules and Regulations.

While jili17 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. Players are also responsible for maintaining the security of their jili17 login credentials and should notify us immediately if they suspect unauthorized access to their account.

9. Your Rights as a Data Subject

Under the Data Privacy Act of 2012 (Republic Act No. 10173), Filipino players have the following rights with respect to their personal data held by jili17:

• Right to be Informed: You have the right to be informed about how jili17 collects and processes your personal data, as described in this Privacy Policy.
• Right of Access: You have the right to request a copy of the personal data jili17 holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data jili17 holds about you.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jili17's legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on jili17's legitimate interests.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used , machine-readable format and to transmit it to another data controller where technically feasible.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe jili17 has processed your personal data in violation of the Data Privacy Act.

To exercise any of these rights, please contact jili17's Data Privacy Officer using the contact details provided in Section 12 of this Privacy Policy. jili17 will respond to all data subject requests within thirty (30) days of receipt, in accordance with the Data Privacy Act and its Implementing Rules and Regulations.

Please note that certain rights are subject to limitations. For example, jili17 may be unable to delete data that it is legally required to retain, or data that is necessary to defend against legal claims.

10. Children and Minors

jili17 is strictly intended for persons aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. The 21+ age requirement is a mandatory legal requirement under Philippine law and PAGCOR regulations governing online gaming.

If jili17 becomes aware that personal data has been collected from a person under the age of 21, we will immediately close the associated account, return any deposited funds to the source of the deposit, and securely delete the personal data of the underage individual from our systems.

If you are a parent or guardian and believe that your child has registered on jili17, please contact us immediately at the details provided in Section 12 so that we can take appropriate action.

11. Changes to This Privacy Policy

jili17 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or regulatory requirements. The effective date at the top of this page will be updated whenever material changes are made.

Where changes are material, jili17 will notify registered players via the Platform or by email to the address associated with their jili17 account. Your continued use of jili17 following the effective date of any revised Privacy Policy constitutes your acknowledgment of the changes.

We encourage you to review this Privacy Policy periodically to stay informed about how jili17 protects your personal data.

12. Contact and Data Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by jili17, please contact our Data Privacy Officer:

• Email: [email protected]
• General Support: [email protected]
• Response Time: We aim to respond to all privacy-related enquiries within 30 days.

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you are not satisfied with jili17's response to your data privacy concern.